Services Provided
Interior spray painting for dining/living/office/hallway wall, doors, and trims/columns.
Experience and Good Comments
The owner Matthew is a skilled painter, and always try his best resolving the issues we were facing. He accommodated our requests to delay the project after the floor has been prepared due to a messed up schedule. The projected was finished in 3 days with one more day for some touch up and cleaning.
Not-So-Good Comments
Due to busy schedule during the summer, Matthew wasn't able to stay onsite, but his crew doesn't speak English well. It is very painful to communicate. Somehow, the crew was led to believe we were going to throw away the carpet. For that, they didn't protect part of the carpet very well, and we had to deal with overspray afterwards. They also accidentally dented one of our refrigerator doors, which we had to replace. They agreed to pain the office room for free (I provided the paint) to compensate the loss.
The real problem was the sprayed paint started cracking before they left. The owner recognized the mistake, likely because the paint wasn't thinned properly and it was the hottest few days. After negotiation with the owner, we agreed to pay half of the price to cover their material cost, so that they can move on to other project. This could be a simple mistake, but it is eye souring when I have to see the cracks every day.
