Do not bother to contact this arrogance guy

by (Company User | Ranking:Senior Homeowner)
Last update on 01/10/2019

Services Provided

[Private to Microsoft Homeowners,CHIME Homeowners Group] How to join | How it works

Experience and Good Comments

[Private to Microsoft Homeowners,CHIME Homeowners Group]

Not-So-Good Comments

[Private to Microsoft Homeowners,CHIME Homeowners Group]

Overall:
Quality:
Price:	[Private]
Professionalism:	[Private]
Finished on:	12/11/2018
Cost:	[Private]
Was Hired:	Yes
Recommended:	[Private]
Views:	120+
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Ok experience with firstchoice roof

Services Provided

Roof replacement

Experience and Good Comments

I contacted FirstChoice roof service through thumbtack. They are very quick to get out a bid and very fast on getting replies. I waited a while to contact them back in last September and they agreed to provide a discounted price with a late start date (late Sep). But the project hasn't started until the end of Nov as the weather is not good (rainy or windy). However even though there were sunny days in between, they didn't come and I had to call them to check whether they came or not. The guy named Shaun was very impatient in the end and he was yelling in the phone as I called him again and again to urge him to start the project. I asked him why he didn't come last Friday and it was sunny but he said he didn't know it was sunny (clearly a lie). He admitted that replacing roof in winter is like that and that's why he gave out a discounted price. But i was not told when he gave me the price. Overall, they finished the project very quickly once they started, and quality is good as for now.

Not-So-Good Comments

Shaun the service owner was not patient.

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Quality:
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Finished on:	11/30/2017
Was Hired:	Yes
Recommended:	No
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Hidden Gem of roof service; best price AND service

Services Provided

Whole roof replacement

Experience and Good Comments

比较了接近十家，最后选了FirstChoice. 来评估的是Shaun，一直没见到前面review提到的Tim。给的报价是最便宜的。 3千尺用三层厚的shingle，别家都要两万以上。他的报价一万七。他的报价合同写的很简单，没有太详细的明细列出所用的材料。我还是用了另一家详细的报价和他一一核实了。这是我唯一觉得他们需要改进的地方。最后开工后，该用的材料和项目还的确是没有马虎的地方。

合同签订后付了一半订金， 这个工程很顺利。工人每天按时到，差不多在房顶上工作十个小时。 我的邻居（同房型）同一时间找了一家大公司做。工人到的晚，走得早。最后用了比我们多两天才完工。工程质量从外观上非常不错，当然还要等过一个雨季检验。不过他们的人工号称终身保。希望不会用到。

Not-So-Good Comments

None

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Quality:
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Finished on:	7/11/2017
Was Hired:	Yes
Recommended:	Yes
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competitive price for roof replacement

Services Provided

roof replacement

Experience and Good Comments

Tim offered the lowest possible price. Typically the reroofing cost is $400-$700 per sq ft. My roof is 31 sq ft and the tax-included quote was $12,045 (the two other quotes I got. one ~$16,000, the other $20,000). All the three quotes use the same cambridge composition shingle.

Tim didn't come the day the actual work happened. Four of his guys came to remove the old roof and install new roof. Unfortunately it started to rain after they put plywood board on the roof, so they covered the half finished roof with tar paper and left. It took them 5 days to replace the roof completely but the actual work time was ~2.5 days. They did nice job and cleaned up after the project was done. They did nice job and there was no leak. Since there was rain due to weather, I might find some inspector to make sure there is no leak. However this is not their problem, it's just bad luck.

They also cleaned the gutters which were full of debris.

Not-So-Good Comments

None

Overall:
Quality:
Price:
Professionalism:
Service Cost	$ Log on to view it
Finished on:	4/28/2017
Was Hired:	Yes
Recommended:	Yes
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