A Review


For Service Provider: National Door

Service Category: Garage & Garage Doors

by Paul (Company User | Ranking:Distinguished Homeowner)
Last update on 03/16/2016  

Services Provided

Replace a broken torsion spring

Experience and Good Comments

The torsion spring got broken on Friday afternoon after working for 26 years without problem. It was not a big problem since the main impact was that I couldn't park my car in one of the garages. So I sent emails to both companies for quote on Friday night. The next morning I got phone call from Dan who asked a few questions and then I sent him a picture. He gave me the quote on the phone and we made an appointment around 11:30. He arrived around 12:30 but he called around 11:45 and made apology. He came and asked me to feel free to watch it. I asked a few questions and he shared his knowledge. He worked very efficiently and fast. It was done in half hour. I asked him if he can replace the other torsion spring since it was original. He asked for $100 ($40 for material $60 for labor)for that and I agreed. It was another half hour. Again it was done fast and efficiently. Dan is the owner and he has been working in this industry for 30 years. I guess that he is really good at what he is doing.

Not-So-Good Comments

Considering it is half hour job per spring(others might take longer) it is a little bit expensive

Overall:
Quality:
Price:
Professionalism:
Service Cost $ Log on to view it
Finished on:10/24/2015
Was Hired:Yes
Recommended: Yes
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