Services Provided
Replacing 22 picture window glasses (IGU).
Experience and Good Comments
Our house is a style with a lot of picture windows (also called IGU - insulated glass unit). The glass we used to have were not double pane insulated. We wanted to replace with ones which would meet energy saving criteria.
Got several quotes and WESCO's was better than the rest. We were satisfied with the service provided. They have 2 people came on time and worked on it for about 2+ days. The sales rep was really responsible. He came by several times during the project to ensure that the work done meet our expectation. We had chance to talk to him on minor issues we saw when work in progress. At the end he came by to walk through all the jobs with us on site, marked any leftover work to be finished. The windows look awesome. We therefore refer WESCO to two of our friends for windows and door service. They both were pleased with their job.
Later on we used the same company to replace the water heater. It involves gas pipe line extension. It was done professionally. We were again very pleased.
Not-So-Good Comments
Not about windows project. Instead the water heater sales rep was a little short temperament. Considering overall experience we decided it was an individual case.
