Services Provided
Garage door spring replacement
Experience and Good Comments
I have a two spring garage door. Last Friday I spotted that one spring was broken so started looking for garage door spring replacing services. I quoted 3 providers, one from 1st google search result, and one from this site, and Better Built Garage door from microsoft internal discussion list. They provide me similar services but slighted options, I chose Better Built Garage door for its reasonable price and positive feedback from multiple MS employees.
I called on last Friday, and scheduled the service at 2PM on this Monday (3/28). During weekend I got a call from them saying they can come early if I want, but I was not available so we kept the original schedule. On Monday 12PM got a call saying they were free and can come early if I want, so I said sure, and they arrive at around 1PM.
I showed them the issue and they explained how and why that can happen, and start working on it. The installation went very well and quick, and the result looks good to me. One of the position limit sensor wire is also broken when my wife was trying to close the door using the emergency method while the spring is broken. They fixed that for me with no cost.
So I ended up with two spring replaced and one broken wire re-connected for 250+tax. They also mentioned that the new springs come with a 5-year warranty.
Overall my experience is very good. Compared to other providers I quoted, the price is also reasonable.
PS. As many has asked for the name/quote from other two provider. Here are the information:
http://www.seattleoverheaddoors.com
This comes up as the first one when I search "garage door spring repair" on google. They gave me a $225 - 275 plus tax for two spring replacement. They also mentioned their spring is "galvanized steel spring with life time warranty".
The other one is "http://www.nationaldoor.net", who gave me $299 plus tax with 2 year warranty, oil tampered springs.
Not-So-Good Comments
None
