Services Provided
None.
Experience and Good Comments
None at all.
Not-So-Good Comments
I called Mike to arrange an appointment to install a new range hood, and consulted with him on which range hood to buy. We then scheduled a time for next week (I was willing to wait because of the good reviews before), and gotten his confirmation. I texted him all the details including appointment date/time, my address, kitchen photos, and chimney photos according to his instructions. I was preferring to email, but he wanted SMS texts.
I even purchased the range hood model he recommended.
Then the day before the appointment, I wanted to make sure that he is coming, and called him to confirm. Initially he didn't remember that we had an appointment at all, and I reminded him that we scheduled it on XX/XX, and I'm at XXXXX. Then he remembered, and suddenly said that he doesn't have time to come. I then questioned him and reiterated that we had an agreement, and he finally said that he would come.
Then on the appointment day, just 3 hours before the appointed time, he suddenly texted me and said he's not coming. I then texted him back to ask when he's going to be free, and he never replied back.
I cannot believe how irresponsible this person is, considering the details I had given him and even purchased the range hood to his recommendation. Then he is a no show?
