A Review


For Service Provider: Alpine Tree Service Experts Inc.

Service Category: Tree Services

by Zhongpeng L. (Company User | Ranking:Senior Homeowner)
Last update on 08/06/2017  

Services Provided

Cut down two cedars

Experience and Good Comments

This is my second time hiring Alpine. I need to cut two cedar trees this time. Both are quite big and tall, one with 24.5" diameter, the other with 40" diameter. As we are planning to hire a landscaping company to clean the yard, I ask Chris to only cut down the trees, leaving everything on the yard. To my surprise, he gave me a quote of only $700 in total. Based on my experience, this is the best price I can get, so I hired them without asking quotes from other companies.

On the day of the appointment, they did the job as required, laying the trees down to a safe direction.

I posted the cedar logs online to give out for free. Several people were interested, and finally one of them came to cut out the limbs and cut the logs into the lengths that fit his truck, and haul them away.

Not-So-Good Comments

When I made the appointment, Chris said they would come between 10am to 1pm. I thought they would come at 10am, and took half day working for home, but they didn't come until 1pm. So I wasn't home at when they came.

I told Chris I would pay cash like last time. Two days after the tree removal at 5:20pm, Chris called me that he wanted to come and pick up the cash without advance notice. So I had to rush to Bank Of America, which closes at 6pm. However, it turned out that BOA doesn't allow withdrawal with ID only, and I didn't have a debit card with me. Luckily I had a credit card from that BOA, and they allow me to make withdrawal with their credit card and ID. Otherwise I won't be able to get the cash that day. ATMs limit the daily withdrawal to $500.

Chris took the envelop of cash without even opening it. He said he trusted me.

Overall:
Quality:
Price:
Professionalism:
Service Cost $ Log on to view it
Finished on:3/27/2017
Was Hired:Yes
Recommended: Yes
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