A Review


For Service Provider: Roto-Rooter Plumbing & Drain Service - Seattle

Service Category: Plumbing

by Zhongpeng L. (Company User | Ranking:Senior Homeowner)
Last update on 07/27/2017  

Services Provided

plumb the kitchen sink

Experience and Good Comments

Our kitchen sink problem started months ago. Every time when the dishwasher drained, the dirty water came up from the disposer. Eventually, both the dishwasher and the kitchen drain are clogged. I try draino, but it didn't work at all because the clog was not at the U-shape pipe under the kitchen sink. I bought a 25 feet snake and tried to unclog the drain. It worked after I ran the snake, but became clogged the second day.

I called several plumber on a Friday, and only Rotter Rooter can come on the same day. I didn't want the kitchen drain clogged for the weekend, so I decided to use them even thought I knew from other reviews that they were very expensive.

The plumber came in the afternoon. What he did was mostly the same as what I had done, although his snake was twice as long as mine. The only thing different was that he went out of my house to check if the snake went up to the roof. He explained that there is no way to control the snake. Sometimes the snake went up the pipe to the roof, then he had to run the snake again. I didn't check that when I ran the snake. So it is possible that my snake went to a wrong direction.

He taught us how to avoid future clog as he worked and clean up the area before he left.

The original price was $409 before tax with a bottle of bio drain cleaner. I tried to bargain. Then he offered an option for $359 without the bottle.

Not-So-Good Comments

None

Overall:
Quality:
Price:
Professionalism:
Service Cost $ Log on to view it
Finished on:6/30/2017
Was Hired:Yes
Recommended: No
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