A Review


For Service Provider: DHS Heating & Air (CLOSED)

Service Category: Heating, Cooling / HVAC

by Paul (Company User | Ranking:Distinguished Homeowner)
Last update on 11/30/2016  

Services Provided

Install a new high efficiency two stage furnace

Experience and Good Comments

My 26-year-old furnace stopped working on 2/12. I collected 5 quotes on 2/13. on 2/14 (Yes Valentine's day) the new high efficiency furnace was installed. I was amazed how fast the process was. The first two quotes were from big companies with high ratings I found on Angie's List and they sent salesmen to do the estimation. However their quotes were ~2k higher than the rest 3 quotes which I got by phone calls/emails/SMSs. Dave was impressive since he responded very fast. He was able to give me an accurate estimation by just asking questions and looking at the pictures. More importantly he was available the next day and carried Rheem furnace. I liked Rheem since my old one was Rheem. on 2/14 he came on time and worked very efficiently and professionally. By ~2pm the furnace was working. The work site was cleaned up carefully. He was very patient and answered quite a few questions during the process. My kids also watched him working for a while and he was friendly. He followed up the next day to make sure that everything was working. I had a vacation scheduled so no time to do the inspection. He said that if anything came up during the inspection he would get it covered. On the day I returned my city did the inspection which had 2 notes (air duct leadage test required and gas sendiment trap required). I told Dave and he sent a specialized contractor to do the test and then he came over to put the trap in place. After that the inspection passed without problem. During the process he always let me know what would happen at what time and also gave me reminder. Overall Dave was very easy to work with and I was very happy with this project.

Furnace: Rheem 96% two stage variable speed furnace (energy star qualified). Model # R96V A0702317MSA

Not-So-Good Comments

None

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Service Cost $ Log on to view it
Finished on:2/14/2015
Was Hired:Yes
Recommended: Yes
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